[hidden]{display:none!important}.flow-main{max-width:1240px;margin:auto;padding:48px 48px 110px}.flow-back{font-size:14px;text-decoration:none}.flow-heading{margin:35px 0;max-width:700px}.flow-heading h1{font-size:clamp(44px,5vw,72px);line-height:1.04;margin:18px 0}.flow-heading p{font-size:17px;line-height:1.65;max-width:610px}.flow-steps{display:flex;list-style:none;padding:0;gap:32px;margin:36px 0;font-size:14px}.flow-steps li{display:flex;align-items:center;gap:10px;color:#72746e}.flow-steps b{border:1px solid #cecec7;border-radius:50%;display:grid;place-items:center;width:32px;height:32px}.flow-steps [aria-current],.flow-steps .complete{color:#20221e}.flow-steps [aria-current] b{background:#20221e;color:white;border-color:#20221e}.lease-layout{display:grid;grid-template-columns:minmax(0,1.35fr) minmax(0,1fr);gap:32px;align-items:start}.flow-card{background:white;border:1px solid #deded6;padding:32px;border-radius:5px;min-width:0}.flow-card h2{font-size:34px;line-height:1.12;margin:10px 0 20px}.flow-card h3{font-size:21px;margin:30px 0 20px}.flow-card p{line-height:1.6}.flow-muted{font-size:14px!important;color:#666960;line-height:1.6}.field-grid{display:grid;grid-template-columns:1fr 1fr;gap:20px}.flow-card label{display:flex;flex-direction:column;gap:9px;font-size:14px;font-weight:500;margin:0 0 20px}.flow-card input,.flow-card select,.flow-card textarea{font:inherit;font-size:16px;border:1px solid #c9cac0;background:#fdfdfb;padding:13px;border-radius:3px;width:100%;box-sizing:border-box;color:#20221e}.flow-card input:focus,.flow-card textarea:focus,.flow-card select:focus{outline:2px solid #b83a28;outline-offset:2px}.flow-card textarea{resize:vertical;min-height:85px}.flow-card button{cursor:pointer}.flow-card button:disabled{opacity:.55;cursor:wait}.flow-text-button{background:none;border:0;padding:12px 0;text-align:left;font:inherit;font-size:14px;text-decoration:underline;text-underline-offset:4px;cursor:pointer;color:inherit}.flow-card .consent-row{flex-direction:row;align-items:flex-start;font-size:14px;line-height:1.55}.consent-row input{width:20px;height:20px;flex-shrink:0;accent-color:#b83a28;margin-top:2px}.lease-summary{position:sticky;top:24px;max-height:calc(100dvh - 48px);overflow:auto}.flow-machine{width:100%;height:215px;object-fit:contain;mix-blend-mode:multiply}.flow-price{font-size:36px;font-weight:500;letter-spacing:-1px;margin:22px 0 0}.flow-price span{font-size:15px;letter-spacing:0;margin-left:6px}.cost-lines{margin-top:22px;border-top:1px solid #deded6}.cost-lines>div{display:flex;justify-content:space-between;gap:20px;padding:13px 0;border-bottom:1px solid #e9e9e3;font-size:14px}.cost-lines strong{white-space:nowrap}.cost-total{margin-top:24px;font-size:14px}.cost-total summary{cursor:pointer}.cost-total p{font-size:14px}.flow-callout{background:#f6f5ef;padding:20px;border-left:3px solid #b83a28;margin:20px 0}.flow-callout p{font-size:14px;margin-bottom:0}.contact-review>div{padding:12px 0;display:grid;grid-template-columns:110px 1fr;border-bottom:1px solid #e9e9e3;font-size:15px;gap:15px}.contact-review dt{color:#696c62}.contact-review dd{margin:0;overflow-wrap:anywhere;white-space:pre-wrap}.flow-error{background:#fff0ed;border:1px solid #b83a28;color:#912b1d;padding:15px;font-size:15px;line-height:1.5}.honeypot{position:absolute;width:1px;height:1px;overflow:hidden;clip-path:inset(50%)}.success-mark{display:grid;place-items:center;background:#222b25;color:white;border-radius:50%;height:48px;width:48px;font-size:25px;margin-bottom:28px}.next-steps{padding:0;list-style:none;counter-reset:step;margin:30px 0}.next-steps li{padding:14px 0 14px 44px;position:relative;counter-increment:step}.next-steps li:before{content:counter(step);position:absolute;left:0;top:15px;font-size:14px;border:1px solid #c9cac0;border-radius:50%;width:28px;height:28px;display:grid;place-items:center}.next-steps strong,.next-steps span{display:block;font-size:15px}.next-steps span{color:#6c7065;margin-top:5px}.portal-status,.inbox-toolbar{display:flex;align-items:center;justify-content:space-between;gap:20px;margin:28px 0}.status-tag{background:#e9ece5;border-radius:3px;padding:8px 12px;font-size:14px}.message-list{height:390px;overflow:auto;margin:20px 0 24px;overscroll-behavior:contain;padding-right:6px}.message{background:#f1f2ec;border-radius:5px;padding:15px;margin:0 22px 12px 0;overflow-wrap:anywhere}.message p{font-size:15px;line-height:1.55;white-space:pre-wrap;margin:7px 0 0}.message>span{font-size:12px;color:#60665a}.message-customer{margin-left:22px;margin-right:0;background:#222b25;color:#fff}.message-customer>span{color:#cdd3c7}.message-system{background:none;border:1px dashed #d8dacf}.message a{color:inherit;text-underline-offset:3px}.inbox-layout{display:grid;grid-template-columns:320px minmax(0,1fr);gap:24px;align-items:start}.inbox-list{padding:24px}.inbox-item{display:block;width:100%;padding:18px 8px;background:none;border:0;border-bottom:1px solid #ddd;text-align:left;color:inherit;font:inherit}.inbox-item[aria-current=true]{background:#eef0e8;border-left:3px solid #b83a28;padding-left:12px}.inbox-item strong,.inbox-item small,.inbox-item span{display:block;margin-bottom:6px}.inbox-item small{font-size:13px}.inbox-item span{font-size:14px;color:#666}.inbox-empty{padding:50px 10px;text-align:center}.inbox-empty>span{font-size:50px;color:#b83a28}.staff-actions{display:flex;gap:15px;flex-wrap:wrap;margin:20px 0}.staff-actions a{font-size:14px}.telegram-setup{border:1px solid #d8dacf;padding:20px;font-size:15px;line-height:1.6}.telegram-setup summary{cursor:pointer;font-weight:500}.telegram-setup code{overflow-wrap:anywhere}.staff-tools{border-top:1px solid #ddd;margin-top:30px;padding-top:25px}.staff-status-form{display:flex;align-items:end;gap:15px}.staff-status-form label{flex:1}.inbox-pagination{display:flex;justify-content:space-between}.proposal-apply{margin:20px 0 12px}.proposal-secondary{font-size:14px!important;background:none!important;color:#20221e!important;border:1px solid #bdbfb5!important}
@media(max-width:900px){.flow-main{padding:32px 24px 80px}.lease-layout{gap:20px}.flow-card{padding:24px}.inbox-layout{grid-template-columns:260px minmax(0,1fr)}}
@media(max-width:760px){.flow-main{padding:24px 20px 95px}.flow-heading{margin-top:28px}.flow-heading h1{font-size:48px}.flow-steps{gap:16px;justify-content:space-between;font-size:12px}.flow-steps li{gap:6px}.flow-steps b{width:27px;height:27px}.lease-layout{grid-template-columns:1fr}.lease-summary{position:static;max-height:none;order:-1}.lease-summary .flow-machine{height:155px}.lease-summary .cost-lines{font-size:14px}.lease-summary h2{font-size:30px}.field-grid{grid-template-columns:1fr;gap:0}.flow-card{padding:24px 20px}.inbox-layout{grid-template-columns:1fr}.inbox-list{max-height:390px;overflow:auto}.portal-status{align-items:flex-start;flex-direction:column;gap:10px}.contact-review>div{grid-template-columns:90px 1fr}.flow-heading p{font-size:16px}.staff-status-form{align-items:stretch;flex-direction:column}.staff-status-form label{margin-bottom:0}}
.inbox-stats{display:grid;grid-template-columns:repeat(auto-fit,minmax(118px,1fr));gap:12px;margin:0 0 28px}
.inbox-stats>div{background:white;border:1px solid #deded6;border-radius:5px;padding:14px 16px}
.inbox-stats span{display:block;font-size:11px;letter-spacing:.09em;text-transform:uppercase;color:#666960}
.inbox-stats strong{display:block;font-size:27px;font-weight:500;letter-spacing:-.5px;line-height:1.35}
.inbox-stats small{display:block;font-size:11px;color:#666960;line-height:1.45}